Privacy Policy

What this policy covers

This Privacy Policy explains how One Find Technologies FZCO (“1FindTech”, “we”, “us” or “our”) collects, uses, protects and handles personal information when you visit 1findtech.ae, contact us, request information or otherwise interact with our services.

We aim to collect only information that is reasonably relevant to the purpose for which it is provided and to handle it responsibly and in accordance with applicable UAE law.

Information we may collect

Depending on how you interact with us, we may receive:

• name and business or organisation details;
• email address and telephone number;
• information included in enquiries, project briefs or other messages you send us;
• technical information such as browser type, device information, referring pages and general usage information;
• information you voluntarily provide through forms, email, WhatsApp or other communication channels.

We do not ask you to provide sensitive personal information through the website unless it is necessary for a specific purpose and an appropriate basis exists for handling it.

How we use information

We may use information to respond to enquiries, understand your requirements, provide or discuss services, prepare proposals, communicate about an engagement, improve our website and services, maintain security, and meet legal or regulatory obligations.

We do not sell personal information. We do not use enquiry information for unrelated purposes without an appropriate basis or permission where required.

When information may be shared

We may disclose information to service providers or technology partners who help us operate our website, communications, analytics, hosting or business systems, where such disclosure is necessary for the relevant purpose and subject to appropriate safeguards. We may also disclose information where required by law, court order, regulatory requirement, or to protect our rights, users or property.

Retention and security

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements or meet legal obligations.

We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Communications

If you contact us, we may use the contact details you provide to respond to your request and, where relevant, to continue discussions about services you have asked us about. We do not intend to send unrelated unsolicited marketing merely because you have made an enquiry.

Cookies and similar technologies

Our website may use limited cookies or browser technologies that are necessary for functionality, security, performance measurement or understanding general website usage. The website does not provide a separate “Cookies” policy link or promotional cookie button. If our technology or analytics setup changes materially, this policy may be updated accordingly.

Your requests and rights

Subject to applicable law, you may contact us to ask what personal information we hold about you, request correction of inaccurate information, ask about deletion or restriction where applicable, or raise a concern about how your information is handled.

Requests can be sent to hello@1findtech.ae. We may need to verify your identity before acting on a request.

Third-party websites and services

Our website may contain links or integrations to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal information.

Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change. The current version will be published on this page with its effective date.

Effective date: 18 September 2026

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